How do I cancel?

While we’re sorry to see you go, you can cancel your recurring order by visiting your orders page , which you can find in your account menu at the top right-hand corner of the page

From there, click ‘manage recurring order’ or ‘manage one-time order,’ ‘more options,’ then ‘cancel this order.’

Make sure to click through any subsequent options until you see a cancellation confirmation pop up on the page.

If you have more than one order set up on your orders page (for example: two boxes per week or one box for you and one for a friend), you’ll have to repeat the process for each order associated with your account.

As long as cancellation is completed prior to your cut-off time, we won’t send any more boxes. However, if your cut-off time has passed and your box shows as “being prepared” then this box will still ship and you will be charged.

related articles

How much does each box cost?

How do I pay?

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